City Services

For general assistance and direction please call the City Hall main line at 503-657-0331. Or check below for convenient ways to conduct business with City departments electronically or by phone. 

Quick Links

• Online Service Request Form (ask us anything here, we'll get you to the right person!)

• Staff Directory

• Hours of Operation

• Emergency Contacts

City Hall

• Participate in public meetings virtually or in person, schedules and details on how to participate here.
• Staff remain available to help you in person or:
  • By phone:  503-657-0331
  • By email:  Staff directory or webmaster@westlinnoregon.gov for general inquiries
  • Online service requests

Community Development

• Building Department permits and inspections can be requested electronically. Please visit the Building Department website for contact information and details.
• Planning Department staff are available to assist with questions, please visit the Planning Department website for details.
  • Submit a land use application online
• Economic Development contact Alena Schnarr at aschnarr@westlinnoregon.gov 503-742-6010

Finance (Utility Billing, Business Licenses)

• Staff are available to help by phone 503-656-4261,  email, or in person at City Hall.
• Paying Your City Services Bill
• Online Business Licensing
• We encourage online payment, but utility bills can still be mailed or dropped off in the mailbox outside City Hall front doors.

Library

• Library hours 
• Email us at wlref@lincc.org or leave a voicemail by calling 503-656-7853, x5.
• Check out our curated list of great online resources to entertain and educate you (including ebooks and streaming movies).
• Programs continue to be offered virtually and in person. For past virtual programs check out our YouTube channel and Facebook page.

Municipal Court

• Staff can be reached at 503-656-4263 or court@westlinnoregon.gov

Parks and Recreation

• Park and facility rentals
• Recreation Activity Guide and registration
• Staff are available to answer questions and help:
  • Parks and Recreation Staff 503-557-4700
  • Adult Community Center  503-557-4704 
  • Staff directory or online service requests

Police 

• Staff are working 24/7 to assist you:
  • 911 for emergencies,
  • 503-635-0238 non-emergency dispatch
  • 503-655-6214 for the Police Business Office.  
  • Email:  wlpdrecords@westlinnoregon.gov

Public Works

• Operations/Maintenance 503-656-6081
• Engineering 503-722-5503
• After hours urgent issues 503-635-0238 (non-emergency dispatch)
• Utility billing issues 503-656-4262
• Garbage and Recycling

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Public Meetings

• Many public meetings are now available online from the comfort of your home! Schedules and details on how to participate in public meetings can be found at our meetings page here and on the agenda of each meeting. You can also check the City calendar page for meeting and event status.