Technology Help

One-on-One Technology Appointments

Library patrons can request a one-on-one appointment to get technology assistance on any device. Each session can be up to one hour. Follow-up appointments are allowed. If you do not have an email address please call 503-656-7853 to schedule your appointment. Otherwise request an appointment online.

We can give you advice on: basic skills, library apps such as Libby, library resources, email/internet basics, social media, office productivity software such as Word or Excel, and other computer-related topics.

Examples of things we can't help with: computer malware/viruses, hard drive crashes, performance issues, hardware maintenance, illegal activities or activities that interfere with or disrupt the network, users, services or equipment, or activities that disobey copyright law, licensing agreements and the policies of individual websites that you view.

Acknowledgment and Assumption of Risk: Library employees/volunteers are not experts in computer technology and there is a risk in seeking their assistance and accepting their recommendations. By submitting a request, you as the library patron understand the risk and agree that any damage to your computer equipment or software, even if caused by the advice given, is your responsibility and neither the Library nor its employees/volunteers will be liable or responsible for such damage. By submitting a request you fully and forever release and discharge the West Linn Public Library and its employees, volunteers, and agents from any and all claims, demands, damages, rights of action or causes of action, present or future, whether the same be known or unknown, anticipated or unanticipated, including, but not limited to, claims of negligence resulting or arising out of computer technology assistance provided by library employees or volunteers. This acknowledgment and assumption of risk and release shall be binding upon you, your child, your spouse, your heirs, and assigns.

Self-Directed Online Classes

Library patrons have 24/7 access to the Learning Express Library, which contains free computer tutorials on Excel, Word, Outlook, Access, and more!

Classes in the Community

WorkSource Clackamas offers classes on resumes, interviewing, Word, Excel, and more.

WorkSource Oregon offers virtual classes on Word, Excel, and PowerPoint.

Technology classes are offered through Clackamas Community College's Community Education program.